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Connecting Sources

This page explains how you connect Mention to the places your organization already keeps knowledge through a provider integration, so documents become available to activate and learn from.

What “sources” means

A source is a connection to a system where your content lives. Mention can connect to tools such as Notion, Confluence, Google Drive, Dropbox, Box, GitHub, Slack, Intercom, Microsoft 365, and Microsoft Teams; and you can add individual links or YouTube videos, or upload your own files. After a source is connected and synced, assets (individual documents or items) appear for you to turn on or off. See the Integrations overview for the full list.

For how sources relate to documents in Mention, see Sources and assets.

Integrations (OAuth)

Use this when your content is in a supported app.

  1. Sign in to Mention as an admin and open Sources from the sidebar.
  2. Find the provider you want and choose Connect (or the equivalent action).
  3. Mention sends you to that provider’s sign-in and permission screen. Sign in and approve access so Mention can read the content you choose later.
  4. After you approve, you return to Mention. Sync starts automatically so Mention can list what is available.

You can run a fresh sync anytime from the Sources area, and Mention can also sync on a daily schedule so new files show up without extra clicks.

After you connect

  • The Sources dashboard shows a tile for each connected integration, plus tiles for your Links, YouTube videos, and Uploaded files, and a Connect a source menu (including Upload files).
  • Open an integration to see its Active assets (with bulk selection and delete) and Inactive assets (pick what to activate — a folder tree, or the Google Drive picker for Google), plus Refresh and Disconnect.
  • New and updated items appear after each sync. Nothing is fully in the learning pipeline until you activate the assets you care about — see Managing assets.
  • For Slack, the integration page also has a Q&A settings tab where you set the Q&A channel ID (a channel where top-level messages are treated as questions). See Slack.
  • For a high-level view of supported connections, see Integrations overview.
  • For status indicators, manual refresh, failed syncs, and how to disconnect cleanly, see Managing and Troubleshooting Sources.