Connecting Sources¶
This page explains how you connect Mention to the places your organization already keeps knowledge through a provider integration, so documents become available to activate and learn from.
What “sources” means¶
A source is a connection to a system where your content lives. Mention can connect to Notion, Confluence, Google Drive, Dropbox, Box, GitHub, Slack, Intercom, and Microsoft Teams; and you can upload your own files. After a source is connected and synced, assets (individual documents or items) appear for you to turn on or off. See the Integrations overview for the full list.
For how sources relate to documents in Mention, see Sources and assets.
Integrations (OAuth)¶
Use this when your content is in a supported app.
- Sign in to Mention as an admin and open Sources from the sidebar.
- Find the provider you want and choose Connect (or the equivalent action). During onboarding, the providers organizations in your industry most often start with are listed first and marked Recommended — a suggestion only; every provider stays available and connectable.
- For providers that hold documents, Mention first asks "Only include documents modified after…" — pick a cutoff date and only documents changed since then are searched for, or skip the date to include everything. You still choose individual documents afterwards either way.
- Mention sends you to that provider’s sign-in and permission screen. Sign in and approve access so Mention can read the content you choose later.
- After you approve, you return to Mention. Sync starts automatically so Mention can list what is available.
You can run a fresh sync anytime from a source's detail page, and Mention also syncs on a daily schedule so new files show up without extra clicks.
After you connect¶
- The Sources dashboard shows every source as a tile. Connected holds the integrations you have set up, plus Upload once you have material in it. Below that, Suggested (titled Start with until you connect your first source) shows a short set of likely first connections for your industry; everything else sits one click behind a collapsed Browse all N more disclosure. A Review section at the bottom holds the Contradictions tile — see Reviewing Contradictions. Click any unconnected tile to start connecting it.
- Open an integration to see its Active tab (with bulk selection and delete) and Inactive tab (pick what to activate — a folder tree, the Google Drive picker for Google, or a channel picker for Slack), plus the Refresh button and disconnect action in the header.
- New and updated items appear after each sync. Nothing can be written from until you activate the assets you care about — see Managing assets.
- For Slack, the integration page also has an Audience channels tab where you give each audience its own channel, picked from a dropdown of the channels the Mention bot has joined. Top-level messages in a paired channel are treated as questions, answered in place, and filed under that audience. See Slack.
- For a high-level view of supported connections, see Integrations overview.
- For status indicators, manual refresh, failed syncs, and how to disconnect cleanly, see Managing and Troubleshooting Sources.