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Google Drive

Connect Google Drive so documents and, when available, Google Meet transcripts can inform Mention—useful when your source of truth lives in Drive or your meetings are captured there.

What gets synced

Drive files

  • You choose which files to include using the in-product file picker after you connect.
  • Google-native files (such as Google Docs and Google Sheets) are brought in as exported web-style documents so structure and text are usable.
  • Other file types are imported from Drive as files, using the formats Drive provides.
  • Drive files keep their folder location, so they group under the same folders in Mention that they sit in on Drive. Files at the top of a drive show no folder.

Google Meet transcripts

  • Meeting transcripts can appear in your source list when your Google account and Meet setup support them.
  • Only meetings that end after you connect are picked up — there is no historical backfill of transcripts from before the connection.
  • Transcripts are tied to meetings that have the right recording/transcription options enabled on the Google side.

Files you pick through the connection are typically ready to use right away in terms of being selected as sources (your admin can still control activation and usage in Mention).

How to connect

  1. Add Google Drive as a source in Mention.
  2. Sign in with the Google account that should access Drive (and Meet transcripts, if applicable), and approve the requested permissions.
  3. Use the file picker to select Drive files to include.
  4. Review Meet transcripts in the source list if your organization uses them, and activate what you want Mention to use.

Details: Connecting sources.

Things to know

  • The Google account you use must be able to open a file in Drive for it to be a good candidate to import.
  • Meet transcripts depend on Google Meet settings and recording practices in your organization; not every meeting will produce a transcript row in Mention.
  • Calendar-related permissions support discovering recent transcript activity; exact time windows are managed in the product.
  • Access rules apply per first two folder levels for Drive files, and to all Meet transcripts together as one scope. See Source access.

Sync behavior

Drive files. Google tells Mention when something in your Drive changes, so an edit to a file you picked is usually re-read within minutes rather than waiting for the daily sync. Mention only ever sees the files you picked — the connection is granted access to those and nothing else — so a change to a file you did not pick tells Mention nothing and imports nothing. A file you delete or move to the trash is removed from your sources the same way. Editing a file's name or sharing without changing its contents does not cause Mention to re-learn from it.

Google's change notifications expire after seven days, so Mention renews them daily. If a renewal fails — most often because the Google account was disconnected or its permissions changed — the connection falls back to the daily sync, and reconnecting restores the faster path.

Meet transcripts. Where your Google account allows Mention to subscribe to meeting events, a transcript is picked up shortly after the meeting ends. That subscription needs the meeting permissions you approved when connecting, and it is renewed daily like the Drive one. Where it cannot be created — the account's Workspace settings do not allow it, or the permission was not granted — Meet transcripts are still discovered by the daily sync, just not as quickly.

A daily sync runs behind both of these as a safety net and reconciles anything a missed notification would have lost. You can also refresh manually after large uploads or important edits.

Activation limit

You can activate up to 2,000 documents per Google Drive integration. Meet transcripts do not count toward this limit.