Managing Audiences¶
Once an Audience exists and members have been invited, the Audience detail page is where you keep tabs on it day-to-day. This page covers the People tab and how to delete an Audience.
For creating an Audience in the first place, see Creating Audiences.
Open the Audience detail page¶
- Sign in as an org admin or as an owner of the audience, then open Audiences from the sidebar.
- Pick the Audience you want to manage from the audiences list. On desktop the list sits in a column to the left of the detail; on mobile it's the full screen you land on, and selecting an Audience opens its detail (use the back arrow to return). Switching Audiences keeps you on whichever tab you were viewing.
The Audience page has a header with the Audience name and an Add members button; org admins also get an overflow menu holding Delete audience. Below the header is a row of tabs. Create a new Audience with the + at the top of the audiences list.
Which tabs you see depends on your role. As an owner (or org admin) you get Questions, Curriculum, and People — with Questions as the default home for unanswered gaps. Learners get Ask and Hub — Hub when they still have learning to do, Ask when they are current. On Curriculum and People, owners keep a compact Ask field under the tab so they can probe the knowledge without leaving the owner surfaces; Questions has its own ask box in the page instead.
Owning an Audience is not the same as learning from it, so owners do not get the learner tabs and are not tracked as learners. You read your own Audience's articles inside Curriculum, on each entry's page, where they sit next to the brief you wrote and the lesson composed from them.
The Curriculum tab is where you author the table of contents and open each entry; it's covered in Curating Contents and Curating Lessons. Questions is covered in Answering Unanswered Questions. People is below.
People¶
The People tab shows everyone assigned to this Audience, split into Learners and Owners, plus any pending invitations. Owners curate the Audience (its curriculum, its lessons, and this roster); Learners work through it. See Roles.
Each learner's row carries how far they have got and how they are doing, so the roster and the progress report are one list rather than two tabs:
- a bar showing how many of this Audience's lessons they have finished, out of the total in its table of contents
- a status: On track, In progress, Not started, Stalled, or Review overdue
- when they last completed something, or how long a stalled learner has been idle
A finished lesson means the member passed every piece of material it grades — a measurement, not a self-report. On track additionally means nothing they passed is overdue for review. See Monitoring Progress, including the note on adoption resetting to zero when lessons ship.
Owners carry no progress bar. They curate the Audience rather than learn from it, so there is nothing measured to show.
From here you (an owner or org admin) can:
- Add members with the header button (or the empty-state button) — one dialog where you pick a role (Owner or Learner), search for existing organization members to add, and type any email to invite someone new, in a single step. Anyone in your org can be added. See Inviting Members
- Change a member's role between owner and learner. (An audience keeps at least one owner once it has any, so you can't remove or demote the last owner.)
- Remove a member from the Audience (their progress is retained but they lose access; the Audience's articles are kept but no longer accessible to them)
- See pending invitations that haven't yet been accepted, each labeled with the role the person will get
Pending invitations expire automatically after the window shown in the product; expired invites are removed from the list. Resend a fresh invite if someone missed the window.
Deleting an Audience¶
Only an org admin can delete an Audience — the overflow menu holding Delete audience does not appear for owners who are not admins. Even for an admin, an Audience cannot be deleted while it still has:
- People — remove them first
- Pending invitations — let them expire or remove them first
Deleting an Audience removes its table of contents, its articles, and their lessons, and its members lose access to that Audience's content.