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Managing Assets

This page shows you how to choose which documents from your connected sources Mention should analyze, how limits work, and what happens after you turn content on.

What assets are

An asset is a specific item from a source. Mention distinguishes four asset types — Documents, Transcripts, Conversations, and Videos — covered in Sources and assets. Mention only ingests and analyzes assets you activate. Inactive items stay listed (with one exception, below) but are not used to build glossaries, playbooks, articles, or SOPs.

Asset lifecycle differences

Most assets behave the same way: they are synced from the source, sit inactive in your list until you activate them, and stay activated until you choose to deactivate. Conversation assets work differently:

  • Conversation assets are captured on demand. Slack and Microsoft Teams threads do not appear automatically. To capture a thread, an admin uses @Mention capture inside the Slack thread, or mentions the Mention bot (@Mention …) inside the Teams thread.
  • Captured Conversations are activated immediately. A Conversation enters the asset list already active and ingestion starts right away — there is no inactive state for Conversations and no separate activation step. The captured thread gets an auto-generated title and counts against the integration's activation limit. To remove one, delete it from the active list.

Document, Transcript, and Video assets remain inactive until you choose to activate or delete them.

Activate, deactivate, and delete

Open an integration from the Sources dashboard. Its detail page has two tabs:

  • Active assets — what's currently feeding analysis. You can select multiple items and delete them (this removes them, not just deactivates them).
  • Inactive — everything discovered that hasn't been activated. Pick what to activate from a folder tree (or, for Google Drive, the Google file picker). Newly synced documents start inactive, so you stay in control of cost and scope. When you pick files through the Google Drive picker, those choices are typically pre-activated.

Activation limits

  • Per integration: you can have up to 2,000 active items.

If you hit a limit, deactivate or delete something you no longer need before activating new items.

Sync and refresh

  • On the Sources page, use sync or refresh controls to pull the latest catalog from a provider.
  • Mention also syncs automatically once per day so your list stays reasonably up to date.

What happens after activation

Once an asset is active, Mention pulls the content in, analyzes it, and uses it to:

  • Surface concept candidates for your glossaries. A term needs to appear at least five times across your activated assets before it surfaces as a candidate for you to review — see Curating glossaries.
  • Surface processes for your playbooks (see Curating playbooks).

Until you curate concepts and processes and publish learning for your audiences, members may not see new material — activation is the input step, not the final learning experience.