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Managing Assets

This page shows you how to choose which documents from your connected sources Mention should analyze, how limits work, and what happens after you turn content on.

What assets are

An asset is a specific item from a source. Mention distinguishes three asset types — Documents, Transcripts, and Conversations — covered in Sources and assets. Mention only ingests and analyzes assets you activate. Inactive items stay listed (with one exception, below) but are not used to write articles.

Asset lifecycle differences

Most assets behave the same way: they are synced from the source, sit inactive in your list until you activate them, and stay activated until you choose to deactivate. Conversation assets work differently:

  • Conversation assets are captured on demand. Slack and Microsoft Teams threads do not appear automatically. To capture a thread, an admin uses @Mention capture inside the Slack thread, or mentions the Mention bot (@Mention …) inside the Teams thread.
  • Captured Conversations are activated immediately. A Conversation enters the asset list already active and ingestion starts right away — there is no inactive state for Conversations and no separate activation step. The captured thread gets an auto-generated title. To remove one, delete it from the active list.

Document and Transcript assets remain inactive until you choose to activate or delete them.

Activate, deactivate, and delete

Open an integration from the Sources dashboard. Its detail page has two tabs:

  • Active — what's currently feeding analysis. You can select multiple items and delete them (this removes them, not just deactivates them).
  • Inactive — everything discovered that hasn't been activated. Pick what to activate from a folder tree (or, for Google Drive, the Google file picker; for Slack, a channel picker). Newly synced documents start inactive, so you stay in control of cost and scope. When you pick files through the Google Drive picker, those choices are typically pre-activated.

Some integrations carry a third tab: GitHub has Codebases (repositories analyzed into feature briefs) and Slack has Audience channels (see Connecting sources).

Activation limits

  • Per integration: you can have up to 2,000 activated documents. Captured conversations and meeting transcripts do not count toward it.

If you hit the limit, deactivate or delete documents you no longer need before activating new ones.

Sync and refresh

  • Open an integration from the Sources dashboard and use the Refresh button on its detail page to pull the latest catalog from the provider. (There are no sync controls on the dashboard itself.)
  • Mention also syncs automatically once per day so your list stays reasonably up to date.

What happens after activation

Once an asset is active, Mention pulls the content in, analyzes it, and adds the facts it finds to your organization's knowledge base — the material every article is written from.

Activation is the input step, not the reading experience. Members see nothing new until an audience owner adds an entry to that audience's table of contents and Mention writes the article — see Curating contents.

If an entry keeps coming back not ready, this is the page to return to: the prompt is asking for something your activated assets don't cover.