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Sources and Assets

Sources and Assets are how content enters Mention. A Source is the connection to an external platform; an Asset is a specific document you choose to include.

Sources

A Source is a connection to a content platform your team already uses. Mention supports two types of sources:

Integrations

Integrations connect to platforms through a standard authorization flow. You sign in to the provider, grant Mention access, and the platform syncs your available items. Supported integrations include:

  • Notion
  • Confluence
  • Google Drive (including Google Meet transcripts)
  • Dropbox
  • Box
  • GitHub
  • Slack
  • Intercom (Help Center articles)
  • Microsoft Teams (including meeting transcripts and chat threads)
  • Microsoft 365 (SharePoint and OneDrive)
  • YouTube video transcripts

For details on each, see the Integrations section.

Web crawls

Web crawls let you ingest content from any public website. You provide a root URL, and Mention crawls the site to discover pages. You then select which pages to activate.

Manual sources

For one-off items, you can also add individual links (a single web URL) or videos (a YouTube URL whose transcript becomes an asset). Manual sources behave like any other source once added. See Manual Sources.

Assets

An Asset is a specific item you select from a Source for Mention to analyze. When a Source syncs, its items appear as available assets. You decide which ones to activate — only activated assets are analyzed for concepts and processes.

Asset types

Mention distinguishes four asset types. Different sources produce different types, and a single source can produce more than one (for example, Google Drive produces both Documents and Transcripts).

Type What it is Where it comes from
Document Structured text — pages, files, markdown, web content Notion, Confluence, Google Drive (files), Dropbox, Box, GitHub, SharePoint, OneDrive, Intercom (Help Center articles), web crawls, manual links
Transcript Meeting transcripts with speaker turns preserved Google Drive (Google Meet), Microsoft Teams meetings
Conversation Chat threads with speaker turns preserved Slack threads, Microsoft Teams threads
Video YouTube transcripts ingested by URL Manual videos

Conversation assets have a special lifecycle worth flagging up front: they are captured on demand when an admin mentions the Mention bot in a Slack or Teams thread, they get an auto-generated title, and they expire automatically about an hour after capture unless they are activated. This keeps captured threads from accumulating indefinitely while still letting you grab a discussion when it matters. See Managing Assets for details.

Activation limits

Each source has a maximum number of assets you can activate:

Source type Limit
Integrations 2,000 items per integration
Web crawls 500 pages per crawl

Newly synced items default to inactive. You choose which ones to activate from the Sources page.

Sync and refresh

Sources stay up to date through automatic and manual sync:

  • Automatic sync — All integrations and web crawls sync daily to detect new or updated content.
  • Manual sync — You can trigger a sync at any time from the Sources page.

When content changes are detected, affected assets are re-ingested and your Glossaries and Playbooks are updated accordingly.

What happens after activation

Once you activate an asset, Mention ingests its content and makes it available for analysis. Both the Glossary and Playbook pipelines analyze the asset:

  • The Glossary pipeline extracts concept candidates — key terms that appear across your documents.
  • The Playbook pipeline extracts processes — operational workflows described in your documents.

These candidates and processes then appear for your review. See Curating Glossaries and Curating Playbooks for next steps.