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Manual Sources: Uploads

Most content gets into Mention through an integration, but you can also add individual items yourself. Uploads let you send documents straight from your computer. They live under Sources and behave like any other asset once added.

Use manual sources when:

  • You want to include a single document without connecting a full integration.
  • You have a pile of files that don't live in any system you can connect.
  • You are quickly testing whether a specific resource changes Mention's answers.

Uploads

An upload is a document you send to Mention directly from your computer. Each file is processed into text and added as a Document asset, so a loose collection of files can become source material without connecting an integration.

Upload files

  1. Open Sources from the admin sidebar.
  2. Click Upload files in the header. (Once you have uploads, an Upload tile also appears under Connected, opening the Uploaded files page where your files are listed.)
  3. Drag your files in, or click to browse and pick them. You can select several at once.
  4. Confirm to upload. Each file is processed and added to your asset list.

Supported formats: PDF, Word (.docx), PowerPoint (.pptx), Excel (.xlsx), HTML, Markdown, plain text, and JSON. Files can be up to 25 MB each.

Things to know

  • Uploads are not refreshable. Unlike an integration, there is no original system for Mention to re-sync from, so to update an uploaded document you upload the new version again (it is added as a separate item).
  • Each upload is its own asset, even if two files share the same name.
  • The uploaded file is processed into text for your knowledge base; the original file is not retained as a downloadable copy.
  • For meeting recordings, use the Google Drive integration (for Google Meet transcripts) or the Microsoft Teams integration (for Teams meeting transcripts) rather than uploading them.