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Dropbox

Connect Dropbox to pull in the files your team already stores there—proposals, PDFs, notes, and more—without moving them to a new system first.

What gets synced

Mention walks your Dropbox folders and lists files with a supported extension: .docx, .pptx, .xlsx, .pdf, .txt, .md, .html, .htm, and .json. Other file types (images, video, legacy Office formats, and so on) are skipped. Folders themselves are not separate “documents”; they organize how file paths appear in Mention (mirroring your Dropbox layout).

File type is inferred from the file name, and content is downloaded for analysis when you activate a file.

How to connect

  1. Add Dropbox as a source in Mention.
  2. Sign in to Dropbox and approve read access to file metadata and content (Mention needs both to list and import files).
  3. After connecting, browse the discovered files and activate the ones Mention should learn from.

Walkthrough: Connecting sources.

Things to know

  • Only files your connected account can read in Dropbox will be available.
  • Very large folder trees may take time to appear in full; use search and filters in Mention once indexing has caught up.
  • If you reorganize folders in Dropbox, paths in Mention will reflect the new structure after the next sync.
  • Access rules apply per first two folder levels: everything under the same second-level folder is one scope you can restrict to chosen audiences. See Source access.

Sync behavior

Dropbox notifies Mention when anything changes in the connected account, so edits, new uploads, renames, moves, and deletions are picked up within minutes rather than waiting for a scheduled sync. Mention keeps its place in your account's change history and reads only what has changed since the last notification, so a busy folder costs no more than a quiet one.

A daily sync still runs behind that as a safety net: it catches anything a missed notification would have lost, and it is what reconciles the account after Dropbox tells Mention its place in the history is too old to resume from — which happens after a long disconnection or a very large reorganization. You can also refresh manually when you need a file to reflect the latest edits immediately.

Notifications need a one-time setup by Mention per Dropbox app, so if your account was connected before that was in place, the daily sync covers you until it is.

Activation limit

You can activate up to 2,000 Dropbox files per Dropbox integration.