Building with Conversations¶
After you create an audience, Mention builds its Glossary and Playbook from a short conversation: you describe what the audience does, and Mention turns that—together with your activated source material—into the terms they need to know and the processes they follow.
Where the conversation lives¶
- During onboarding — after you create your first audience, the wizard drops you straight into the conversation step ("Tell Mention about <audience>").
- Any time after — open the audience and use the Refine button in the audience header to return to its conversation.
How it works¶
- Mention asks about the audience—what they do, the tools they use, the terms they talk about—as a multiple-choice question with three to five options.
- Pick the option that fits best, or type your own answer in the write-in field if none of the options match. Mention uses your answer to ladder into the next question.
- A few rounds is usually enough; focus on the workflows and vocabulary that matter most.
- When the thread reflects what you want, click Finish. Mention closes the conversation and starts building.
- A build indicator appears on the audience. When it finishes, the audience's Glossary and Playbook are populated and ready to curate. Building draws on both your conversation and the sources you've activated, so the more relevant material you've connected, the richer the result.
Starting over¶
While the conversation is open, Start over clears every answer you've given so far. The first question stays, so you can take the conversation in a different direction without starting from a blank slate. You can also keep refining and re-finishing—each build replaces the previous one.
Curating comes next
The conversation produces a first draft. You refine which concepts and processes are included—and trigger fresh content—from the Glossary and Playbook tabs.